PRACTICE MANAGEMENT
Saturday, February 25
Gregg Scoggins, DVM, JD
8:00-9:40 am
A Potpourri of HR Issues
Dr. Scoggins will discuss a variety of HR-related legal issues that veterinary practices frequently face, from written whether to have written employment agreements, to what not to say in an employee interview, and more.
10:10-11:00 am
To Test or Not To Test—That is the Question
Dr. Scoggins will address the sometimes tricky issue of whether, when, and how to require new hires and current employees to submit to drug testing.
Steve Seigal
11:00-11:50 am
Credit Cards - What Every Company Should Know
The average veterinary hospital will receive 75% of their income with credit cards. It is imperative that you know how to find a good company to perform this service. Learn the inside skinny on how the credit card companies work, how to know for yourself if you have a fair deal, what to look for and what to beware.
Mary Ann Vande Linde, DVM
1:20-3:00 pm
Managing Vs Leading
Are you leading your team or is the team leading you? Leadership styles are changing and so are your team expectations. This session sets the stage for an afternoon of leadership, mentoring and coaching skills all Health Care Team members can immediately implement.
3:15-4:55 pm
Connection, Collaboration, and Innovation
Have you ever been the square peg in the round hole? The person that was out of the box when everyone else on the team, was in the box? This session offers you the opportunity to develop and implement communication techniques that will engage team members to be team leaders and contributors that assist the veterinary hospital in continuous improvement.